Black Friday & Cyber Monday 2024: How Bearer Helps Retailers Overcome Shipping Delays

As Black Friday 2024 approaches, Australian retailers are bracing for one of the busiest shopping events of the year. With sales expected to surge and orders piling in, managing high demand while avoiding shipping delays becomes a critical challenge. Projections show that Australians will spend a record-breaking amount during this period, placing immense pressure on logistics and fulfilment processes. However, Bearer is here to support retailers by providing fast, reliable delivery solutions that ensure customers receive their parcels on time, without delays.

Increased Spending, Increased Delays

This year, Australian shoppers are projected to spend a record-breaking $6.7 billion during the Black Friday/Cyber Monday weekend, a 5.5% rise compared to 2023. However, statistics reveal a growing concern: 14% of parcels faced delays or were missed during last year’s Black Friday, up from 12% in 2022 (SpaceShip). With 68.2% of all Black Friday sales happening online—a 15.4% increase from the previous year (Crom Salvatera)—the demand for seamless and speedy delivery is higher than ever. For retailers, minimising delays is essential to retain customer satisfaction and loyalty.

Key Stats:

• $6.7 billion projected spending during Black Friday/Cyber Monday 2024
• 5.5% increase in spending compared to 2023
• 68.2% of all Black Friday sales are online, up 15.4% from 2022
• 14% of parcels were delayed during Black Friday last year (up from 12%)

For more insights on how automation can revolutionise retail success during Black Friday, check out this article.

Customer Retention After Delays

Shipping delays can have a lasting impact on customer loyalty. Research shows that 38% of shoppers are less likely to purchase from a retailer again if their delivery is delayed. This demonstrates the importance of efficient fulfilment, especially during peak sales periods like Black Friday. Retailers must meet high customer expectations for fast, reliable service to avoid losing business.

How Bearer Can Help: Fast and Efficient Deliveries

At Bearer, we specialise in tackling the challenges of high-order volumes during sales events like Black Friday. Here’s how we support retailers:

• Under 90-Minute Delivery: With Bearer’s rapid delivery service, your packages go directly from origin to destination (A to B) in less than 90 minutes. This direct delivery method eliminates unnecessary stops, reducing the risk of package loss or damage, and ensures customers receive their orders quickly and safely.
• Flexible Transport Options: Bearer offers a variety of transport methods, including walking couriers, bicycles, motorbikes, and cars. Businesses can choose the best delivery option based on the size and urgency of their packages, ensuring maximum flexibility.
• API Integration for Streamlined Operations: Bearer’s API enables businesses to automate delivery requests, ensuring seamless order fulfilment during peak demand.
  If you’re not ready to integrate our API system but still want to enjoy Bearer’s reliable delivery services, simply visit our Business Portal, sign up, and start submitting your orders today!
• Bearer’s Shopify App: Seamless Integration for Online Stores
  With Bearer’s Shopify App, store owners can offer customers the option for same-day delivery (under 90 minutes) right at checkout, with clear pricing that’s fully visible to the customer. Store owners have complete control over when to initiate a delivery order, activating it only once items are ready for dispatch. Delivery costs are locked for 30 days, ensuring no surprise charges and aligning exactly with the prices customers see.
  For more information, visit our Shopify App or reach out to our support team via email at support@bearer.au.

Minimising Shipping Delays and Enhancing Efficiency

By partnering with Bearer, retailers can avoid the backlogs and delays that often arise during peak shopping times. Our flexible transport options allow businesses to adapt to customer demands, whether for small items or larger parcels. Additionally, our Shopify App and API integration streamline operations, helping you handle high-order volumes with ease and ensuring your customers receive their orders on time.

Prepare for Black Friday 2024: Don’t Let Delays Hold You Back

With $6.7 billion in spending expected during this year’s Black Friday/Cyber Monday weekend, retailers must be ready to deliver. Bearer is here to help you offer fast, reliable, and efficient service that keeps customers happy. By incorporating Bearer into your logistics and fulfilment processes, you can avoid shipping delays, retain customer loyalty, and ensure long-term success.

Don’t wait—let Bearer help you stay ahead of the competition this Black Friday. With our cutting-edge delivery solutions, you can provide the seamless shopping experience your customers expect, even in the face of unprecedented demand.

Have any questions? Don’t hesitate to reach out to us at hello@bearer.au! For a personalised session, book a demo with our friendly team to explore how Bearer can streamline your business’s deliveries—with tailored insights, real-life examples, and more.